If you smell gas then call free on 0800 111 999* immediately

To make sure you stay safe, please follow the steps below:

  • Open doors and windows

  • Turn off gas at meter (unless the meter is in a cellar or basement)

  • Don't use electric switches or naked flames

All calls to the National Gas Emergency Service and National Enquiry lines may be recorded and monitored.

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Suspect CO?

  • Open all doors and windows

  • Move outside into fresh air

  • Call the Gas Emergency Service on 0800 111 999*